Individual Patient Solutions | IPS Implants^_® and IPS Gate^_® 

Telephone: outside USA +49 7463 838-222, inside USA +1-800-625-1557

Email:  IPS@klsmartin.com

Individual Patient Solutions | IPS CaseDesigner^_®

Telephone: +49 7461 706-428

Email:  support.IPS@klsmartin.com

Electrosurgery units, medical laser systems, operating lights, ceiling pendants

Telephone: +49 7461 706-343

Email: service@klsmartin.com

Other product groups

Telephone: +49 7461 706-455

Email: service@klsmartin.com

Our technical support team offers:

• Immediate individual support by telephone with troubleshooting and fixing problems if you have technical problems
• Fastest possible restoration of functionality
• On-site service by our service technicians
• Pickup and delivery service by the Martin Service Center

Contact us at:

Telephone: +49 7461 706-343

Fax: +49 7461 706-484

Email: service@klsmartin.com

We offer:

• We repair KLS Martin products free of charge within the warranty period of one or two years if you have a registered warranty card

• Register device online now to benefit from the extended manufacturer's guarantee

• We guarantee the availability of spare parts for our electromedical devices for up to ten years after the electrical device is no longer manufactured

We offer a paid repair service after the warranty period. It includes:

• Technical testing of the product
• Preparation of a repair estimate
• On approval of the estimate we will repair or replace your device
• If you have a high-frequency electrosurgical device, we supply a replacement device during the repair

We offer complete instrument management specially for our surgical instruments:

• marManagement

Please note that devices and instruments must always be sterilized before returning them to us and the sterilization must be confirmed with the following decontamination certificate:

• Decontamination certificate

Contact us at:

Telephone: +49 7461 706-343

Fax: +49 7461 706-484

Email: service@klsmartin.com